About FINTEC
We make systems observable
not just monitored
FINTEC has been helping organizations move beyond basic monitoring into true observability. We focus on giving engineering teams clear visibility into how their systems behave under real conditions.
Years Experience
Projects Delivered
Platform Partners
Coverage
Why FINTEC
We reduce time-to-diagnosis, not just add visibility
Most teams install dashboards.
We design signal flow, telemetry strategy, and traceability across services.
Certified Experts
Our engineers hold certifications across all major observability platforms.
Rapid Deployment
We implement correctly the first time, avoiding common deployment pitfalls.
Ongoing Partnership
We don't just deploy and disappear. We help optimize and get maximum value.
Our Focus
What we do
Observability Engineering
Build distributed tracing across services, APIs, and external dependencies
Advisory & Implementation
Optimize data ingestion and retention to control cost and performance
Performance & Reliability Engineering
Identify latency contributors in application and infrastructure layers
Organization
Leadership Structure
Each branch works together to drive FINTEC's mission forward, with a focus on delivering value to our clients and fostering a collaborative culture.
Executive Director
Dato' Dr. Tan Seng Chuan
Head of Finance, HR & Admin
Wan Ahmad Nazrie Bin Wan Mohamad
Finance, HR & Admin
Department Unit
Head BOE
Ahmad Bin Mohd Fahmin
Business Development
BD Unit
Head of BD
Firdaus Ibrahim
Product, Technical Sales & Engineering
PTE Unit
Head of PTE
Mohamad Azlan
Service Delivery Management
SDM Unit
Head of SDM
Muhammad Irfan
Special Officer
Norainey Kassim
Our Team
The people behind FINTEC
United by a passion for observability.
Engineering Team
Consulting Team
Delivery Team
Solutions Team
Support Team
Operations Team
Development Team
Join Our Team
Build the future of observability
Careers
View open positions
Our Values
Engineering principles
Data-driven decisions. Production-validated solutions.
Observable Decisions
Every architectural choice is validated by metrics. We instrument before we optimize. What gets measured gets managed.
RED method
SLIs/SLOs
Error budgets
Battle-Tested Architecture
Solutions designed for production chaos. Distributed failures are inevitable. We build for resilience, not just visibility.
Fault injection
Circuit breakers
Graceful degradation
Latency-Aware Design
Observability overhead is not acceptable. We engineer low-cardinality metrics, sampling strategies, and efficient aggregation that scales.
<1% overhead
Adaptive sampling
eBPF native
Our Process
Enterprise observability delivery
From instrumentation to insights, we follow a proven process to deliver measurable value at each step.
Instrument
Deploy agents, collect telemetry, establish data pipelines
Correlate
Link metrics, traces, logs for unified visibility
Analyze
Build dashboards, set alerts, define SLOs
Optimize
Continuous improvement, ML-driven insights
Location
Bukit Jalil, Kuala Lumpur
Serving organizations across Southeast Asia